SERENA - SCARF PONY

Standard Orders: Ready to wear pieces are shipped withing 1-3 business days. Made to order pieces will have a processing time from 7-10 Business Days.

DOMESTIC

Shipping in the US through USPS First Class or Priority Mail.

First Class Shipping for orders over $75+: FREE

First Class (3-5 Business Days) Calculated at checkout

Priority Mail (1-3 Business Days): Calculated at checkout

INTERNATIONAL

Shipping to Canada through USPS First Class International Mail.

First Class International Mail (estimated - 11-20 Business Days). Calculated at checkout.

Returns & Exchanges

Unfortunately we are unable to accept returns, but if you have any problem with your items, please contact us at support@denudareshop.com to open up a conversation on how we may address your concern. We are always happy to help!

SCRUNCHIE EXCHANGES

We do not currently conduct exchanges for online scrunchie orders, but if you have any problem with your items, please contact us at support@denudareshop.com to open up a conversation on how we may address your concern. We are always happy to help!

APPAREL EXCHANGES

We accept exchanges within 7 business days of your notified delivery date. Exchanges are only accepted for unworn, non-damaged apparel. If the item we receive is damaged, we will not be able to process your exchange as requested. The customer is responsible for all shipping costs related to the exchange.

DEFECTS

We aim to get it right the first time which is why we inspect each product 3-4 times throughout our quality control process. If you feel you have received a defective product, please contact us at support@denudareshop.com with your order # and a photo of the product in question to open up a conversation on how we can make this right.